A deep dive into dashboards

A good dashboard can transform raw data into actionable insights.

written by Bex Middleton, soak’s Account & Project Manager

A dashboard is a visual display of key performance indicators (KPIs) and other relevant data points, designed to provide a quick and easy-to-understand overview of a specific process, system, or business activity. A Dashboard will typically aggregate data from multiple sources and present it in a concise, organised, and often interactive format.

Why are Dashboards Important? Dashboards play a crucial role in modern data-driven decision-making for several reasons:

  • Improved Visibility:

    Dashboards provide a centralised view of critical information, eliminating the need to sift through multiple reports or systems.

  • Faster Decision-Making:

    By presenting data in a clear and concise format, dashboards enable users to quickly identify trends, patterns, and anomalies.

  • Enhanced Monitoring:

    They facilitate continuous monitoring of performance, allowing for timely intervention when necessary.

  • Increased Efficiency:

    Dashboards automate data aggregation and visualisation, freeing up time for analysis and action.

  • Better Communication:

    Dashboards provide a common understanding of performance across teams and departments.

  • Goal Tracking:

    Dashboards are excellent tools for tracking progress toward specific goals and objectives.

Why Dashboards Need to be Designed Correctly: A poorly designed dashboard can be counterproductive, leading to confusion, misinterpretation, and poor decision-making. Here's why proper design is essential:

  • Clarity and Simplicity:

    Overcrowded or overly complex dashboards can overwhelm users and obscure important information.

  • Relevant Metrics:

    Including irrelevant or misleading metrics can distract users and lead to incorrect conclusions.

  • Data Accuracy:

    Inaccurate or outdated data renders the dashboard useless.

  • Effective Visualisations:

    Using inappropriate chart types or colour schemes can make it difficult to interpret the data.

  • User Experience (UX):

    A poor user interface can make it difficult to navigate and interact with the dashboard.

  • Context:

    Data without context is meaningless. The dashboard needs to supply the correct context for the information it is displaying.

A good Dashboard has:

  • Visual Representation:

    Uses charts, graphs, tables, gauges, and other elements that are visually immediate, and easy to parse.

  • Real-Time or Near Real-Time data:

    Often updates automatically to reflect current data.

  • Key Performance Indicators (KPIs):

    Highlights the most critical metrics for monitoring performance.

  • Customisability:

    Allows users to tailor the display to their specific needs.

  • Actionable Insights:

    Provides information that enables users to make informed decisions.

Does your business need a Dashboard?

Dashboards are used across a wide range of industries and applications:

Business

  • Sales dashboards:

    Track sales performance, revenue, and customer acquisition.

  • Marketing dashboards:

    Monitor website traffic, social media engagement, and campaign performance.

  • Financial dashboards:

    Track revenue, expenses, and profitability.

  • Project management dashboards:

    Monitor project progress, deadlines, and resource allocation.

Healthcare:

  • Patient dashboards:

    Track patient vital signs, medication adherence, and treatment progress.

  • Hospital dashboards:

    Monitor bed occupancy, patient wait times, and staff performance.

Manufacturing:

  • Production dashboards:

    Track production output, efficiency, and quality.

  • Inventory dashboards:

    Monitor stock levels, order fulfilment, and supply chain performance.

IT:

  • Network dashboards:

    Monitor network performance, server uptime, and security threats.

  • Help desk dashboards:

    Track ticket resolution times, customer satisfaction, and support team performance.

Education:

  • Student performance dashboards:

    Monitor student grades, attendance, and progress.

  • School administration dashboards:

    Monitor attendance rates, resource allocation, and budget tracking.

Transportation:

  • Logistics dashboards:

    Monitor delivery routes, vehicle locations, and shipment status.

  • Traffic dashboards:

    Monitor traffic flow, congestion, and incident reports.

To learn more about how Soak can support all of your dashboard requirements, email us at [email protected]. We'd love to hear your ideas!