VPS Group

Home Improvements Portal

Helping one of the UK’s largest home improvement companies launch a new brand proposition.

Following their purchase of Evander, VPS Group asked to help them develop their digital strategy, incorporating the redesign and development of a new customer-facing website, VPS 24/7.

To gain a holistic view of the business, we interviewed a wide range of employees and existing customers. This research influenced a series of users personas/journeys that we used to evolve the overall UI and define the user experience for different product types and devices.

We developed the platform from the ground up and linked seamlessly with the existing business infrastructure and new third-party software. Content management was kept simple but powerful, saving management overheads and reducing ongoing costs.